🤙 Telegram 来电接入
高级
这是一个自动化工作流，包含 35 个节点。主要使用 If、Set、Code、Redis、Switch 等节点。 AI聊天机器人呼叫中心：Telegram呼入（生产就绪，第1a部分）
前置要求
- •Redis 服务器连接信息
- •PostgreSQL 数据库连接信息
- •Telegram Bot Token
使用的节点 (35 个)
分类
未分类
工作流预览
可视化展示节点连接关系，支持缩放和平移
导出工作流
复制以下 JSON 配置到 n8n 导入，即可使用此工作流
{
"id": "pT3WWhziyHqc0Wru",
"meta": {
"instanceId": "daae7bb90c8655b08e0b68de8a52b1178f2812f6a234efb0b0509279dbb70b3e",
"templateCredsSetupCompleted": true
},
"name": "🤙 Telegram 来电接入",
"tags": [
{
"id": "no8Mb078mvRgw7PS",
"name": "DEMO",
"createdAt": "2025-04-30T05:34:10.330Z",
"updatedAt": "2025-04-30T05:34:10.330Z"
},
{
"id": "M2uPwGVjWmavBPky",
"name": "2.0",
"createdAt": "2025-05-01T16:38:48.524Z",
"updatedAt": "2025-05-01T16:38:48.524Z"
},
{
"id": "WfVDdyMwitySVPfo",
"name": "Input",
"createdAt": "2025-05-05T10:21:45.271Z",
"updatedAt": "2025-05-05T10:21:45.271Z"
}
],
"nodes": [
{
"id": "83a6a0bd-4d48-4a83-9ac4-9c5391267e70",
"name": "Telegram 触发器",
"type": "n8n-nodes-base.telegramTrigger",
"notes": "@chpy_demo_bot",
"position": [
-1560,
820
],
"webhookId": "dcac86de-74a3-48e4-81b2-7b63c8fac5be",
"parameters": {},
"notesInFlow": true,
"typeVersion": 1.2
},
{
"id": "604b543f-6eb1-4c3b-88ed-59e21690392d",
"name": "测试触发器",
"type": "@n8n/n8n-nodes-langchain.chatTrigger",
"position": [
-1560,
1560
],
"webhookId": "9ed1eb5f-bfe9-4bd3-8451-b26d11613388",
"parameters": {},
"typeVersion": 1.1
},
{
"id": "da05274e-8d03-47a6-9e6d-4e67e51d4232",
"name": "测试输入",
"type": "n8n-nodes-base.set",
"position": [
80,
1560
],
"parameters": {},
"typeVersion": 3.4
},
{
"id": "8fcce9e5-83fe-4d34-a085-18d3236237d5",
"name": "Telegram 输入",
"type": "n8n-nodes-base.set",
"position": [
80,
1060
],
"parameters": {},
"typeVersion": 3.4
},
{
"id": "4ac6e9d3-3a49-49c1-af6e-03dea00a4487",
"name": "类型切换",
"type": "n8n-nodes-base.switch",
"position": [
-180,
800
],
"parameters": {},
"typeVersion": 3.2
},
{
"id": "6b11f82b-e996-436f-90b0-02507ded4354",
"name": "下载音频",
"type": "n8n-nodes-base.telegram",
"notes": "@chpy_demo_bot",
"position": [
80,
360
],
"webhookId": "97df0286-dbe3-46dd-ab54-99c01e73e540",
"parameters": {},
"notesInFlow": true,
"typeVersion": 1.2
},
{
"id": "6c5b409c-23f1-488c-9be9-36ba7ac20f5c",
"name": "从文件提取",
"type": "n8n-nodes-base.extractFromFile",
"position": [
260,
360
],
"parameters": {},
"typeVersion": 1
},
{
"id": "776fb632-2d0f-4214-be25-e369ec9ab766",
"name": "Google STT",
"type": "n8n-nodes-google-speech.googleSpeech",
"onError": "continueRegularOutput",
"position": [
920,
360
],
"parameters": {},
"typeVersion": 1
},
{
"id": "ed56defb-887e-4950-a72d-1f5e7132b235",
"name": "Telegram 语音输入",
"type": "n8n-nodes-base.set",
"position": [
1320,
340
],
"parameters": {},
"typeVersion": 3.4
},
{
"id": "2c34afcc-5936-4009-a3b2-65364f2a4060",
"name": "输入",
"type": "n8n-nodes-base.set",
"position": [
1560,
1060
],
"parameters": {},
"typeVersion": 3.4
},
{
"id": "4b9e3343-525a-46ee-8164-def8f5603b1b",
"name": "便签",
"type": "n8n-nodes-base.stickyNote",
"position": [
0,
0
],
"parameters": {
"content": ""
},
"typeVersion": 1
},
{
"id": "42d7e86f-dd8e-447d-b236-55b6dca3f902",
"name": "如果是 Telegram",
"type": "n8n-nodes-base.if",
"position": [
1540,
1560
],
"parameters": {},
"typeVersion": 2.2
},
{
"id": "f9a0a9d3-4c74-4322-af8c-06a90edee657",
"name": "便签1",
"type": "n8n-nodes-base.stickyNote",
"position": [
-20,
1460
],
"parameters": {
"content": ""
},
"typeVersion": 1
},
{
"id": "d95c57a9-6c1b-474e-86f7-9f6a4dbbaa54",
"name": "便签 2",
"type": "n8n-nodes-base.stickyNote",
"position": [
0,
960
],
"parameters": {
"content": ""
},
"typeVersion": 1
},
{
"id": "b178b3ca-a944-4d31-a342-a9f1ff6df8e2",
"name": "便签 3",
"type": "n8n-nodes-base.stickyNote",
"position": [
1300,
880
],
"parameters": {
"content": ""
},
"typeVersion": 1
},
{
"id": "24a7ffa8-86a2-4800-8557-4bfe57aa9f26",
"name": "如果活跃",
"type": "n8n-nodes-base.if",
"position": [
-720,
1240
],
"parameters": {},
"typeVersion": 2.2
},
{
"id": "a95d2df5-9075-4be7-8428-b67b3ec4e49d",
"name": "解析服务",
"type": "n8n-nodes-base.code",
"position": [
-720,
800
],
"parameters": {},
"typeVersion": 2
},
{
"id": "5d6c8ab7-95b8-4de8-bc9b-9ef55e96f0ec",
"name": "便签 4",
"type": "n8n-nodes-base.stickyNote",
"position": [
-1360,
700
],
"parameters": {
"content": ""
},
"typeVersion": 1
},
{
"id": "3b38c690-2b14-44ee-884c-62920a35968e",
"name": "成员缓存",
"type": "n8n-nodes-base.redis",
"notes": "member:telegram:{user_id}:data\nTTL 5m",
"onError": "continueRegularOutput",
"position": [
-1160,
820
],
"parameters": {},
"notesInFlow": true,
"typeVersion": 1
},
{
"id": "a8e8a046-b1ce-4452-82de-84ade7619f73",
"name": "如果成员缓存",
"type": "n8n-nodes-base.if",
"position": [
-940,
820
],
"parameters": {},
"typeVersion": 2.2
},
{
"id": "6a45ad3d-4afb-4a27-8ab8-39b564007cac",
"name": "加载成员数据",
"type": "n8n-nodes-base.postgres",
"onError": "continueRegularOutput",
"position": [
-720,
1000
],
"parameters": {},
"executeOnce": true,
"typeVersion": 2.6,
"alwaysOutputData": true
},
{
"id": "396b03a6-3d31-4440-89cf-4e206017e97a",
"name": "保存成员缓存",
"type": "n8n-nodes-base.redis",
"notes": "TTL 5m",
"onError": "continueRegularOutput",
"position": [
-440,
1220
],
"parameters": {},
"notesInFlow": true,
"typeVersion": 1
},
{
"id": "ce6bfd49-5e15-4693-9bb0-165b9ab2658c",
"name": "成员",
"type": "n8n-nodes-base.set",
"notes": "language: English",
"position": [
-440,
800
],
"parameters": {},
"notesInFlow": true,
"typeVersion": 3.4
},
{
"id": "01a5ee20-55b5-46e6-b249-3d8dc666be55",
"name": "Switch",
"type": "n8n-nodes-base.switch",
"position": [
440,
320
],
"parameters": {},
"typeVersion": 3.2
},
{
"id": "14ec3274-411d-4edf-ba62-20fa251b7632",
"name": "英语",
"type": "n8n-nodes-base.set",
"position": [
660,
680
],
"parameters": {},
"typeVersion": 3.4
},
{
"id": "04b6d053-f58a-4aed-b973-5b9501e91152",
"name": "粤语繁体香港",
"type": "n8n-nodes-base.set",
"position": [
660,
40
],
"parameters": {},
"typeVersion": 3.4
},
{
"id": "91fb5e72-928e-46cc-b2a1-a99d6a553f65",
"name": "中文繁体台湾",
"type": "n8n-nodes-base.set",
"position": [
660,
360
],
"parameters": {},
"typeVersion": 3.4
},
{
"id": "a06a0231-81b6-4670-8471-f8cff2d2c91a",
"name": "中文简体中国大陆",
"type": "n8n-nodes-base.set",
"position": [
660,
200
],
"parameters": {},
"typeVersion": 3.4
},
{
"id": "f9a3efca-b539-4c70-92c8-db33641715e9",
"name": "日语日本",
"type": "n8n-nodes-base.set",
"position": [
660,
520
],
"parameters": {},
"typeVersion": 3.4
},
{
"id": "4964da4f-3fde-44c2-b214-fdbf914adf18",
"name": "如果有转录文本",
"type": "n8n-nodes-base.if",
"position": [
1100,
360
],
"parameters": {},
"typeVersion": 2.2
},
{
"id": "f34dfa75-979e-44fc-9d73-3312e5cb3c4c",
"name": "无转录文本输入",
"type": "n8n-nodes-base.set",
"notes": "I don't understand",
"position": [
1720,
640
],
"parameters": {},
"notesInFlow": true,
"typeVersion": 3.4
},
{
"id": "eb90c445-b21f-4265-aba7-a309eb0d498c",
"name": "便签 5",
"type": "n8n-nodes-base.stickyNote",
"position": [
1620,
560
],
"parameters": {
"content": ""
},
"typeVersion": 1
},
{
"id": "ddfc222b-b617-470e-96c5-779ebe01c9a7",
"name": "演示回调",
"type": "n8n-nodes-base.executeWorkflow",
"position": [
1940,
640
],
"parameters": {},
"typeVersion": 1.2
},
{
"id": "09097191-a808-4f35-b111-84604b8ff872",
"name": "演示呼叫中心",
"type": "n8n-nodes-base.executeWorkflow",
"notes": "Demo Call Center",
"position": [
1740,
1060
],
"parameters": {},
"notesInFlow": true,
"typeVersion": 1.2
},
{
"id": "f313bea0-0346-4011-82a8-b0a0d4bd46a1",
"name": "Telegram 测试输出",
"type": "n8n-nodes-base.telegram",
"notes": "@chpy_demo_bot",
"position": [
1720,
1540
],
"webhookId": "ff303e8b-3ed5-429f-b26b-88acf01bc90d",
"parameters": {},
"notesInFlow": true,
"typeVersion": 1.2
}
],
"active": false,
"pinData": {},
"settings": {
"timezone": "Etc/UTC",
"callerPolicy": "workflowsFromSameOwner",
"errorWorkflow": "vuso7W8t402BPcT2",
"executionOrder": "v1"
},
"versionId": "86a4b876-5de9-4f72-afdf-a613d56fe94c",
"connections": {
"Input": {
"main": [
[
{
"node": "Demo Call Center",
"type": "main",
"index": 0
},
{
"node": "If Telegram",
"type": "main",
"index": 0
}
]
]
},
"ja-JP": {
"main": [
[
{
"node": "Google STT",
"type": "main",
"index": 0
}
]
]
},
"Member": {
"main": [
[
{
"node": "Type Switch",
"type": "main",
"index": 0
}
]
]
},
"Switch": {
"main": [
[
{
"node": "yue-Hant-HK",
"type": "main",
"index": 0
}
],
[
{
"node": "cmn-Hans-CN",
"type": "main",
"index": 0
}
],
[
{
"node": "cmn-Hant-TW",
"type": "main",
"index": 0
}
],
[
{
"node": "ja-JP",
"type": "main",
"index": 0
}
],
[
{
"node": "English",
"type": "main",
"index": 0
}
]
]
},
"English": {
"main": [
[
{
"node": "Google STT",
"type": "main",
"index": 0
}
]
]
},
"If Active": {
"main": [
[
{
"node": "Save Member Cache",
"type": "main",
"index": 0
}
],
[
{
"node": "Save Member Cache",
"type": "main",
"index": 0
}
]
]
},
"Google STT": {
"main": [
[
{
"node": "If Transcript",
"type": "main",
"index": 0
}
]
]
},
"Test Input": {
"main": [
[
{
"node": "Input",
"type": "main",
"index": 0
}
]
]
},
"If Telegram": {
"main": [
[
{
"node": "Telegram Test Output",
"type": "main",
"index": 0
}
]
]
},
"Type Switch": {
"main": [
[
{
"node": "Telegram Input",
"type": "main",
"index": 0
}
],
[
{
"node": "Download Audio",
"type": "main",
"index": 0
}
]
]
},
"cmn-Hant-TW": {
"main": [
[
{
"node": "Google STT",
"type": "main",
"index": 0
}
]
]
},
"yue-Hant-HK": {
"main": [
[
{
"node": "Google STT",
"type": "main",
"index": 0
}
]
]
},
"Member Cache": {
"main": [
[
{
"node": "If Member Cache",
"type": "main",
"index": 0
}
]
]
},
"Test Trigger": {
"main": [
[
{
"node": "Test Input",
"type": "main",
"index": 0
}
]
]
},
"If Transcript": {
"main": [
[
{
"node": "Telegram Voice Input",
"type": "main",
"index": 0
}
],
[
{
"node": "No Transcript Input",
"type": "main",
"index": 0
}
]
]
},
"Parse Service": {
"main": [
[
{
"node": "Member",
"type": "main",
"index": 0
}
]
]
},
"Download Audio": {
"main": [
[
{
"node": "Extract from File",
"type": "main",
"index": 0
}
]
]
},
"Telegram Input": {
"main": [
[
{
"node": "Input",
"type": "main",
"index": 0
}
]
]
},
"If Member Cache": {
"main": [
[
{
"node": "Parse Service",
"type": "main",
"index": 0
}
],
[
{
"node": "Load Memer Data",
"type": "main",
"index": 0
}
]
]
},
"Load Memer Data": {
"main": [
[
{
"node": "If Active",
"type": "main",
"index": 0
}
]
]
},
"Telegram Trigger": {
"main": [
[
{
"node": "Member Cache",
"type": "main",
"index": 0
}
]
]
},
"Extract from File": {
"main": [
[
{
"node": "Switch",
"type": "main",
"index": 0
}
]
]
},
"Save Member Cache": {
"main": [
[
{
"node": "Member",
"type": "main",
"index": 0
}
]
]
},
"No Transcript Input": {
"main": [
[
{
"node": "Demo Call Back",
"type": "main",
"index": 0
}
]
]
},
"Telegram Voice Input": {
"main": [
[
{
"node": "Input",
"type": "main",
"index": 0
}
]
]
}
}
}常见问题
如何使用这个工作流？
复制上方的 JSON 配置代码，在您的 n8n 实例中创建新工作流并选择「从 JSON 导入」，粘贴配置后根据需要修改凭证设置即可。
这个工作流适合什么场景？
这是一个高级难度的通用自动化工作流。适合高级用户，包含 16+ 个节点的复杂工作流
需要付费吗？
本工作流完全免费，您可以直接导入使用。但请注意，工作流中使用的第三方服务（如 OpenAI API）可能需要您自行付费。
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工作流信息
难度等级
高级
节点数量35
分类-
节点类型13
作者
ChatPayLabs
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外部链接
在 n8n.io 上查看 →
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